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회사소개
A modern enterprise resource concern for customers, has become the basis for the development of long-term business decision. Wang entire enterprise customers integrated customer relationship management, and through a different authority to distinguish between the role of each of resources operate. With good customer data base, even if sales personnel changes, customer information can be seen. Wang clients main functions are as follows : customer management (basic customer information management, customer intelligence management, customer birthday reminders, customer contact records, customer files management, customer development cost analysis, customer distribution analysis), Jinxiaocun management, simple financial management, file management, common template management, work plan (calendar work plans, annual work plans, plans to remind), Service Management (encryption management, general services, special services, service reminded), send mail management, common information management (Weights and Measures enquiries, zip code numbers enquiries), sales management, collections management clip. . . . . Main functions : (1), means of communication : clients Wang provided diversification contact means timely care clients, the appropriate time a cordial e-mail, be able to give customers most in need of care, but also directly through fax or print envelopes, labels printing, with the latest exhibition opportunities, or new products listed can provide customers with timely understanding you. (2), schedule norms : Wang to enterprise customers not only a tool for change is a new management philosophy, standardized marketing and service of process, marketing and service organizations will be able to comply with standardized enterprise management, implementation marketing strategy. At the same time, through teamwork, schedule norms arrangements to enable staff to follow operational norms and efficiency. (3), decision analysis : Wang provided through customer statements and analysis functions, to fast and accurate understanding of the business enterprise and to the analysis of relevant data to timely that month sales were sold to what customers where and how more effective advertising strategy, each member has done marketing work. At the same time, 360-degree customer analysis to identify 20% of maximum value to the enterprise customer, the greatest potential to identify groups of customers to ensure that the competitiveness of enterprises. (4), Smart reminded : Wang provided clients reminded of the wisdom of diversification, including : 1, 2 remind customers birthday, the plan of work reminded 3, Chronicle reminded. Allows clients easy customized own personal plans, without fear of their plans Chronicle, customers birthday, forget. Thereby improving their credit services, improve service credibility, and create service values. (5), marketing management : Wang more suitable for SMEs to enable customers merchandise sales management. It also includes the collection has not collection management. It also supports the following functions : 1, support print envelopes, labels printing, scheduling, and many other print and print patterns; 2, support manual compression system database functions for more efficient operation of the system, carrying more convenient; 3, automatic database back-up support, manual backup, manual restore function to measure to ensure safety; 4, supports multiple document formats force derived data to facilitate effective data exchange; 5, and functional support system online so that you always maintain the latest version of the system;
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